Terms and Conditions

Introduction

The Break It Off website is a smoking-cessation-related, non-commercial website developed and maintained collaboratively by Health Canada and the Canadian Cancer Society, and hosted on a third party server.

The Break It Off Mobile Application is a smoking-cessation related, non commercial mobile application developed and maintained collaboratively by Health Canada and the Canadian Cancer Society.

Please read our Terms and Conditions carefully as they are legally binding on you. Your use of the Break It Off website or the Break It Off Mobile Application signifies your acceptance of these Terms and Conditions. We reserve the right, at our sole discretion, to change, modify, add, or delete portions of the Term and Conditions at any time without notice. Your continued use of the Break It Off website or the Break It Off mobile application after any such changes constitutes your acceptance of the new Terms and Conditions. It is your responsibility to regularly check to determine if there have been changes to these Terms and to review such changes.

This is a Canadian website intended for use by residents of Canada. Use by users outside of Canada is not discouraged; however, these website visitors should be aware that the content of the website is tailored for Canadian residents using the Canadian health care system.

Health Disclaimers

The material provided on the Break It Off website or the Break it Off Mobile Application is intended for educational and informational purposes only. The Government of Canada and the Canadian Cancer Society are not engaged in rendering medical service or advice and the information provided is not a substitute for a professional medical opinion. If you have a medical problem, please contact a qualified health professional.

The Government of Canada and the Canadian Cancer Society do not endorse any product, treatment or therapy; neither do they evaluate the quality of services operated by other organizations mentioned or linked to from this website.

Privacy Notice

The Government of Canada, Health Canada and the Canadian Cancer Society are committed to providing websites that respect the privacy of visitors. This privacy notice summarizes the privacy policy for the Break It Off online activities for both the website and the mobile application.

All personal information collected by the Government of Canada and Health Canada is governed by the Privacy Act. This means that you will be informed of the purpose for which your personal information is being collected and how to exercise your right of access to that information.

All personal information collected by the Canadian Cancer Society is governed by the Canadian Standards Association’s Model Code for the Protection of Personal Information as well as the requirements of applicable privacy legislation.

Your Privacy and the Internet

The nature of the Internet is such that web servers automatically collect certain information about a visit to a website, including the visitor’s Internet Protocol (IP) address. IP addresses are unique numbers assigned by Internet Service Providers (ISP) to all devices used to access the Internet. Web servers automatically log the IP addresses of visitors to their sites. The IP address, on its own, does not identify an individual. However, in certain circumstances, such as with the co-operation of an ISP for example, it could be used to identify an individual using the site. For this reason, the Government of Canada, Health Canada and the Canadian Cancer Society consider the IP address to be personal information, particularly when combined with other data automatically collected when visitor Visits a website such as the page or pages visited, date and time of visit.

Unless otherwise noted, the Government of Canada, Health Canada and the Canadian Cancer Society do not automatically gather information from you, such as your name, telephone number or e-mail address. The Government of Canada, Health Canada and the Canadian Cancer Society would only obtain this type of information if you supplied it to us, for example by email, or by filling in a contact form. In such cases, a statement of how your personal information is handled will be provided in a Personal Information Collection Statement.

In cases where services are provided by organizations outside of the Government of Canada and Health Canada the Canadian Cancer Society, such as social media platforms, IP addresses may be recorded by the web server of the third-party service provider.

Communicating with the Government of Canada, Health Canada and the Canadian Cancer Society

If you choose to send the Government of Canada, Health Canada and/or the Canadian Cancer Society an email or complete a feedback form online, your personal information is used by the Government of Canada, Health Canada and/or the Canadian Cancer Society in order to respond to your inquiry. The information you provide will only be shared with another government institution if your inquiry relates to that institution. The Government of Canada, Health Canada and the Canadian Cancer Society do not use the information to create individual profiles nor do they disclose the information to anyone other than to those in the federal government who need to provide you with a response.

Any disclosure of your personal information by the Government of Canada and Health Canada is in accordance with the Privacy Act.

Any disclosure of personal information by the Canadian Cancer Society is in accordance with Canadian Standards Association’s Model Code for the Protection of Personal Information as well as the requirements of applicable privacy legislation.

Emails and other electronic methods used to communicate with the Government of Canada, Health Canada and the Canadian Cancer Society are not secure unless it is specifically stated on a web page. Therefore, it is recommended that you do not send sensitive personal information, such as your Social Insurance Number or your date of birth, through non-secure electronic means.

Personal information from emails or completed feedback forms is collected pursuant to the federal Department of Health Act, and statutes for which the Minister of Health is responsible.

Improving your experience on the Break it Off website

Digital Markers (including cookies)

A digital marker is a resource created by the visitors’ browser in order to remember certain pieces of information for the Web server to reference during the same or subsequent visit to the Web site. Examples of digital markers are “cookies” or HTML5 web storage. Some examples of what digital markers do are as follows:

  • they allow a Web site to recognize a previous visit each time the visitor accesses the site;
  • they track what information is viewed on a site which helps Web site administrators ensure visitors find what they are looking for.

The Break it off website uses sessional and persistent digital markers on some portions of its Web site. During your on-line visit, your browser exchanges data with the Break it Off Web server. The digital markers used do not allow Health Canada or the Canadian Cancer Society to identify individuals.

You may adjust your browser settings to reject digital markers, including cookies, if you so choose. However, it may affect your ability to interact with the Break It Off website.

Web Analytics

Web analytics is the collection, analysis, measurement, and reporting of data about Web traffic and visits for purposes of understanding and optimizing Web usage. Information in digital markers may be used for the purpose of web analytics to remember your online interactions with the Break it Off website.

Health Canada and the Canadian Cancer Society uses Google Analytics to improve the Break it Off web site. When your computer requests a Break it Off Web page, our institutions collects the following types of information for Web analytics:

  • the originating IP address
  • the date and time of the request
  • the type of browser used
  • the page(s) visited

Health Canada and the Canadian Cancer Society uses Google Analytics and the information collected is disclosed to Google, an external third party service provider. Your IP address is anonymized prior to being stored on the service provider’s servers in order to help safeguard your privacy. The information collected is de-personalized by activating the anonymization feature in Google Analytics.

Data collected for Web analytics purposes goes outside of Canada to the United States of America and may be subject to the governing legislation of that country, such as the USA Patriot Act.

Information used for the purpose of Web analytics is collected pursuant to the Department of Health Act, the Public Health Agency of Canada Act and statutes for which the Minister of Health is responsible. Such data may be used for communications and information technology statistical purposes, audit, evaluation, research, planning and reporting. For more information on how your privacy is safeguarded in relation to web analytics, see the Standard on Privacy and Web Analytics.

Third-Party Social Media

The Government of Canada, Health Canada and the Canadian Cancer Society use social media as an extension of their presence on the Web. Social media account(s) are public and are not hosted on Government of Canada or Health Canada or the Canadian Cancer Society servers. Users who choose to interact with us via social media should read the terms of service and privacy policies of these third-party service providers and those of any applications you use to access them. The Break It Off website may use FacebookSnapChatTwitterLinkedInInstagram,  DiggGoogle BookmarksHotmailMySpaceredditGmailYahoo! Mail, and other social media.

When interacting with Health Canada and the Canadian Cancer Society through social media, users must also make note of the Social Media Terms and Conditions located here.

The views of users commenting on our social media accounts do not necessarily represent the views of the Government of Canada or the Canadian Cancer Society.

Ownership and Usage of Content provided on the Break It Off website and Mobile Application

You may use and reproduce the materials as follows:

Non-Commercial Reproduction

Unless otherwise specified, you may reproduce the materials in whole or in part for non-commercial purposes, and in any format, without charge or further permission, provided you do the following:

  • Exercise due diligence in ensuring the accuracy of the materials reproduced;
  • Indicate both the complete title of the materials reproduced, as well as the author (where available); and
  • Indicate that the reproduction is a copy of the version available at [URL where original document is available].

Commercial Reproduction

Unless otherwise specified, you may not reproduce materials on this site, in whole or in part, for the purposes of commercial redistribution without prior written permission from the copyright administrator. To obtain permission to reproduce Government of Canada materials on this site for commercial purposes, contact:

Canada.ca Web services
200 Promenade du Portage
Gatineau, Quebec
Canada
K1A 0J9

Or Complete the contact us form, here.

Some of the content on this site may be subject to the copyright of another party. Where information has been produced or copyright is not held by Government of Canada, the materials are protected under the Copyright Act, and international agreements. Details concerning copyright ownership are indicated on the relevant page(s).

Trademark Notice

The official symbols of the Government of Canada, including the Canada Wordmark, the Arms of Canada, and the flag symbol, may not be reproduced, whether for commercial or non-commercial purposes, without prior written authorization.

The Canadian Cancer Society logo design is a registered trademark of the Canadian Cancer Society and may not be reproduced, whether for commercial or non-commercial purposes. The Canadian Cancer Society logo may not be used as a hypertext link without express prior written permission from the Canadian Cancer Society.

Commitments to Accessibility

The Government of Canada is committed to achieving a high standard of accessibility as defined in the Standard on Web Accessibility and the Standard on Optimizing Websites and Applications for Mobile Devices. In the event of difficulty using the Break It Off website, contact Info@hc-sc.gc.ca for assistance or to obtain an alternative format.

Accessible Alternative Formats

We are committed to fair access to information regardless of the technologies used, and are continually striving to make our site accessible to the broadest range of disabilities and assistive devices. Accessible alternative formats can be made available upon request by contacting Info@hc-sc.gc.ca.

Alternative Formats and Plug-ins

Information throughout this website is provided in HTML as the primary format. In some cases, other software formats are provided as alternatives. To open these alternate formats, you may need to download and install one or more of the following on your computer:

  • PDF– They may also be available as Portable Document Format. To view these files you will need Adobe Reader. You can also visit the Adobe site for online conversion tools for PDF documents.
  • DOC– To view files in Microsoft Word formats, you will need Microsoft Word Reader.

XLS– To read a spreadsheet in Microsoft Excel format, you will need the Microsoft Excel Viewer. Excel viewer has been retired: Notice

Excel Viewer has been retired

Important

The Microsoft Excel Viewer was retired in April, 2018. It is no longer available for download or receive security updates. To continue viewing Excel files for free, we recommend installing the Excel mobile app or storing documents in OneDrive or Dropbox, where Excel Online opens them in your browser. For the Excel mobile app, visit the store for your device:

Official Languages

Many social media platforms have multiple language options and provide instructions on how to set your preferences. The Government of Canada respects the Official Languages Act and is committed to ensuring that our information is available in both French and English and that both versions are of equal quality.

Break It Off Mobile Application

We reserve the right to change or modify the app at any time or for any reason at our sole discretion without notice. Use of the app is voluntary.

Your privacy and the information you input into the app

Your identity and information about your smoking habits are not shared with the Government of Canada, Health Canada or the Canadian Cancer Society. The Break It Off mobile app doesn’t know who you are and can’t access your health information.

The Government of Canada, Health Canada or the Canadian Cancer Society do not collect or use any personal information that you input into the app, including:

  • information entered into the “My profile” page
  • details relating to your smoking habits, intentions to quit smoking, or your smoking craving triggers
  • any in-app achievements related to your smoking habit or intentions to quit smoking on the main quit stats screen, including:
    • days without smoking
    • cigarettes dumped
    • trophies earned
    • money saved
  • Any photos you choose to share with the app
  • Access to your calendar

The app will request of you permission (should you choose)

  • To access your camera (to upload pictures)
  • Notification permissions (to send reward updates)
  • Calendar access (to sync up milestone dates)

You can choose not to enable the app to access these functions, and should you choose to enable them you can disable them at any time. None of this information is collected or available to the Health Canada and the Canadian Cancer Society.

What the app collects and stores on your phone

The Break It Off mobile application has no way of knowing your location, name or address, or your phone’s contacts. Break It Off doesn’t connect with or collect any information from any other app on your phone.

What the app shares

Some data will be collected to help us understand how well the app is working, such as crash reports which are shared via the App Analytics. No content that you log into the app is shared without your explicit permission.

IP addresses

No IP Addresses are collected from the App.

Provincial and territorial links in the app

The app contains some links to websites that are managed by provincial and territorial governments. They may ask for or collect information about you. The Break It Off app can’t access any information you give to those websites.

Mobile Application Analytics

App metrics are collected from the Google Play and Apple app stores. These metrics include data such as:

  • Total number of downloads;
  • Number of downloads by Device type, Eg. Iphone or Android
  • Number of active Installations and re-installations; Dates of installations and numbers of pre-registrations to download the app;
  • Number of Un-installations;
  • Number of Devices that have the App installed;
  • Sessions (only if the user has permitted this information to be shared);
  • Crash reports and App Non Responses;
  • Country or Region (based on a User’s Google or Apple App store settings);
  • App size; App Download size,

The metrics are used for internal analysis and performance measurement. These metrics do not make it possible to identify an individual who has downloaded the app and are collected with the only for internal analysis to measure app performance and to help make potential improvements to the app in the future.

Data collection method and rationale

Data is collected from the Google Play and Apple app stores to develop the app metrics that enable Health Canada and the Canadian Cancer Society to assess app effectiveness and performance.

Privacy analysis

The metrics above do not contain any direct identifiers. The app does not track or log data that you enter into the app. This data is not accessible to Health Canada or the Canadian Cancer Society.

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